We are so confident in the quality of our oils that we proudly offer a 100% quality guarantee.
We want you to love what you’ve ordered! You can return any product(s) for any reason up to 30 days after your purchase. Please email us at email@example.com with your order number(s) and what you would like to return. We will be happy to assist you with this process!
Note: We are unable to offer refunds on discounted products or special offers.
If you are not happy with your purchase, simply let us know at firstname.lastname@example.org.If the package is completely unopened and your order falls within our 30-day return policy, you may “return to sender” using the sender address listed on the shipping label, or this address:
Vibrant Blue Oils, LLC
5619 42nd Ave W
Seattle, WA 98199
As soon as we receive the package we will be in touch regarding your refund. Please know that we will refund the price of the product, but are unable to refund your shipping costs.
If the package has been opened and/or the products have been used, just reach out to us at email@example.com. Every situation is unique, but typically, next steps would include you letting us know that you will be returning the product to us (so we know to look for it) and issuing a refund within 3-5 business days of receiving your return.
Please note: Vibrant Blue Oils is unable to absorb the return shipping cost charged by your chosen carrier and cannot assume responsibility for the package until it arrives at our location.
All refunds will be credited to your original form of payment via PayPal and may take up to 5 days to process.